Question Do you offer custom sizes or alterations?
AnswerNot at this time. However, many of our designs are intentionally made with flexible features — such as adjustable ties, elastic waistbands, and relaxed silhouettes — to honor comfort without sacrificing shape.
Question Can I return or exchange an item?
AnswerYes. We accept returns or exchanges within 5 business days of receiving Your order, as long as the item is unworn, unwashed, and still tagged — and accompanied by an unboxing video as proof. To begin a return, simply reach out to us through Shopee, WhatsApp or Instagram. We’ll walk You through it — with ease, clarity, and care.
Question How sould I care for my MAROE pieces?
AnswerWe recommend gentle hand-washing or dry cleaning for longevity. Each garment is crafted with consideration — and when cared for, will remain with You through many chapters of Your becoming.
Question How do I become part of the MAROE community?
AnswerIf You’re here, You already are. Every time You choose presence over pressure, softness with strength, and elegance without performance, You walk in alignment with what We stand for. You don’t need permission to belong here. You already do.
Question Where are your products made?
AnswerEvery MAROE piece is thoughtfully designed and produced in Indonesia, in limited quantities, to honor the art of slow creation. We work closely with local artisans and partners who share our values, prioritizing precision, care, and integrity in every step of the process.
Question How do I choose my size?
AnswerEach product page includes a detailed size chart for Your reference. If You’re unsure, our team will gladly assist You — feel free to send us a message through Shopee, WhatsApp or Instagram. We’re here to help You find Your perfect fit.
Question How do I order MAROE pieces?
AnswerFor added convenience, You can shop through our official Shopee, which is accessible via the link in our Instagram bio. You may also place Your orders directly through our official website www.shopmaroe.com and WhatsApp, designed to provide a seamless and secure shopping experience.
Question How long does it take to produce a collection?
AnswerEach collection takes months of thoughtful design, sampling, and refinement. We don’t rush the process, because for us, fashion is not just about creating garments, but about crafting pieces that carry meaning.